Save On Brokerage

Role

UI/UX Designer

Tools Used

Duration

6 Weeks

Save On Brokerage

Role

UI/UX Designer

Tools Used

Duration

6 Weeks

Save On Brokerage

Role

UI/UX Designer

Tools Used

Duration

6 Weeks

Project Overview

Project Overview

Save on Brokerage is a web based platform designed to help buyers and sellers connect directly through live Zoom events, removing the need for traditional brokers and saving users significant brokerage fees.


My role covered research and 0 to 1 product design to craft a clear, trustworthy, and simple experience that lets both parties discover properties, interact in real time, and make informed deals within a cost friendly setup.

Save on Brokerage is a web based platform designed to help buyers and sellers connect directly through live Zoom events, removing the need for traditional brokers and saving users significant brokerage fees.


My role covered research and 0 to 1 product design to craft a clear, trustworthy, and simple experience that lets both parties discover properties, interact in real time, and make informed deals within a cost friendly setup.

Save on Brokerage is a web based platform designed to help buyers and sellers connect directly through live Zoom events, removing the need for traditional brokers and saving users significant brokerage fees.


My role covered research and 0 to 1 product design to craft a clear, trustworthy, and simple experience that lets both parties discover properties, interact in real time, and make informed deals within a cost friendly setup.

My Role

My Role

I led the end to end UX process, from gathering insights to shaping them into clear, functional designs. This included user research, defining flows, wireframing, and crafting the final visual direction.


As the sole designer, I translated findings into a simple, trustworthy experience that helped buyers and sellers connect smoothly through live Zoom events.

I led the end to end UX process, from gathering insights to shaping them into clear, functional designs. This included user research, defining flows, wireframing, and crafting the final visual direction.


As the sole designer, I translated findings into a simple, trustworthy experience that helped buyers and sellers connect smoothly through live Zoom events.

I led the end to end UX process, from gathering insights to shaping them into clear, functional designs. This included user research, defining flows, wireframing, and crafting the final visual direction.


As the sole designer, I translated findings into a simple, trustworthy experience that helped buyers and sellers connect smoothly through live Zoom events.

Discovery & Research

Discovery & Research

Secondary

Survey

Interview

Workshop

12

Participants

16

Interviews

55

Responses

20+

Articles

Secondary

Survey

Interview

Workshop

12

Participants

16

Interviews

55

Responses

20+

Articles

Secondary

Survey

Interview

Workshop

12

Participants

16

Interviews

55

Responses

20+

Articles

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

How do I avoid back and forth delays caused by brokers coordinating calls?

How do I avoid back and forth delays caused by brokers coordinating calls?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do I know if the broker is giving unbiased information?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

How do I avoid back and forth delays caused by brokers coordinating calls?

How do I avoid back and forth delays caused by brokers coordinating calls?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do I know if the broker is giving unbiased information?

211

Raw Data Points from

Surveys & and Interviews

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

How do I avoid back and forth delays caused by brokers coordinating calls?

How do I avoid back and forth delays caused by brokers coordinating calls?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do I know if the broker is giving unbiased information?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

How do I avoid back and forth delays caused by brokers coordinating calls?

How do I avoid back and forth delays caused by brokers coordinating calls?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do I know if the broker is giving unbiased information?

211

Raw Data Points from

Surveys & and Interviews

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

How do I avoid back and forth delays caused by brokers coordinating calls?

How do I avoid back and forth delays caused by brokers coordinating calls?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do I know if the broker is giving unbiased information?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do users feel about pricing transparency in current platforms?

What are the key tasks users want to accomplish quickly and easily?

How do users typically navigate from property search to closing deals?

Where in the transaction process do users experience delays or confusion?

How do I avoid back and forth delays caused by brokers coordinating calls?

How do I avoid back and forth delays caused by brokers coordinating calls?

Why do I have to depend on brokers to bring buyers instead of connecting directly?

Why can’t I control how my property is presented or discussed?

Why can’t I control how my property is presented or discussed?

How do I know if the broker is giving unbiased information?

211

Raw Data Points from

Surveys & and Interviews

Persona

Persona

Using insights from our primary research, we developed detailed persona and empathy map that represent our target audience.

Using insights from our primary research, we developed detailed persona and empathy map that represent our target audience.

Design Deliverables

Design Deliverables

I created a:

I created a:

Website

Website

+

Visual

Visual

Visual Style

Visual Style

Primary Typography

Secondary Typography

Brand Colors

#FAFAFA

#000000

#B97727

Primary Typography

Secondary Typography

Brand Colors

#FAFAFA

#000000

#B97727

Primary Typography

Secondary Typography

Brand Colors

#FAFAFA

#000000

#B97727

Flows and Wireframes

Flows and Wireframes

I acted out and recreated various user scenarios to explore all possible flows before finalising them. These flows were then turned into low-fidelity prototypes for the first round of testing.

Wireframe

I designed low and high fidelity wireframes to form clear layouts and test concepts early. Feedback from stakeholders helped shape a focused and confident direction.

Final Screens

Finished UI Deliverables

Testing

Testing

User testing helped identify pain points and guide improvements that made the experience clearer and easier to use.

Hang on visual can come anytime :-)

Results

Results

The platform sped up deal closures by simplifying negotiations and cutting fees through direct connections, boosting early adoption.

25%

Faster Deals

Closing

200+

Early

Sign Ups

30%

Brokerage

Savings

25%

Faster Deals

Closing

200+

Early

Sign Ups

30%

Brokerage Savings

25%

Faster Deals

Closing

200+

Early

Sign Ups

30%

Brokerage

Savings

Learnings

Learnings

Picking up skills faster than I lose my sanity.

Picking up skills faster than I lose my sanity.

Collaboration ensures UX aligns with user and business needs.

Collaboration ensures UX aligns with user and business needs.

Clear, simple design reduces user confusion.

Clear, simple design reduces user confusion.

User interviews reveal critical frustrations beyond data.

User interviews reveal critical frustrations beyond data.

Understanding user pain points drives better UX solutions.

Understanding user pain points drives better UX solutions.

Made with

❤️

By

Darshan Lunagariya

Design First Panic Later.

Made with

❤️

By

Darshan Lunagariya

Made with

❤️

By

Darshan Lunagariya